FAQ's

We currently ship in the United-States.

For shipping outside of the United States, please contact us on our contact page.

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

We allow returns of all items within 30 days of your order date. Just send us an email with your order number and we will send you a return label.

We can only change orders that have not been processed for shipping yet.

Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.

To make changes to your order, please contact us through our contact page.

We do accept returns in respect to the following conditions:

- The item must have been sold on our online store

- The item shouldn't have been used in any way

- The return or exchange request is made within 28 days of delivery

- The return is made within 14 days of the return or exchange request

To ask for a return, please contact us through our contact page.

Returns are confirmed within 14 days of receiving the package at our warehouse.

Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.

We currently don't have any physical stores under our brand name. However, we do have several distributors in the U.S.

The full list of stores that resell our products can be found on our stores locator map.